Pre-arrival
Arrival planning, groceries, transportation and the practical details before check-in.
Carao AI Concierge · Specialist team
How may we shape your stay?
One conversation, with the right local specialist joining whenever your plans change. English and Spanish are welcome.
Grounded in approved informationCurrent sources when neededNo booking without confirmation
Public concierge
Meet your stay companion.
Ask about Serenity or prepare the details for a request. Live availability, reservation access, and service confirmation are not connected yet.
Airport transfersGroceriesPrivate chefGolfExperiencesStay assistance
Prefer a person? Email the Carao team.
AI-assisted specialist guidance · Requests are not sent or confirmed
At the table
Private-chef requests and custom dining moments, subject to availability.
On the course
Concierge assistance with tee-time inquiries; no availability or privilege is implied.